TM Forum’s Africa Summit 2013 helps service providers bridge the digital divide

Africa continues to show the world interesting and innovative approaches to communications as mobile living and digital services become increasingly common.

July 22, 2013

Host Sponsor Telkom SA and keynotes from Google, Microsoft, MTN, Mxit and YooMee address how service providers can tackle customer engagement, data analytics, cloud and more to improve agility, reduce churn and grow revenue

Africa continues to show the world interesting and innovative approaches to communications as mobile living and digital services become increasingly common. Opportunities abound as Africans increasingly rely on their mobile phones for all aspects of their daily lives, but as market saturation for voice and messaging services loom so do the related challenges. With a focus on seizing those opportunities and overcoming the challenges, TM Forum’s Africa Summit 2013 showcases hot industry topics with some of the best thought leaders and experts from TM Forum and its large global membership. Held Aug. 6-7 at the Hilton Sandston in Johannesburg, South Africa, Africa Summit 2013 helps communications and cloud professionals succeed in today’s dynamic marketplace.

During two days of valuable insight, keynotes from TM Forum and C-Level executives at renowned service providers such as Google, Microsoft, MTN, Mxit and YooMee discuss the digital revolution in Africa; closing the digital divide on the continent; affordable smart devices and delivering cloud services; the future of homegrown mobile social networks; digitalizing Africa; and how the digital economy is reshaping the region.

In addition, the summit features 28 in-depth presentations and approximately 35 speakers from companies such as Accenture, Changamka Microhealth Ltd., Deloitte, Flytxt Mobile Solutions, IBM Global Research Lab, MTN, Nokia, Oracle Corp., Samsung Electronics Co., SOHITCOM, Tech Mahindra Ltd., Telkom SA, Universal Music Group, Vodacom, Warid Telecom, Wipro Technologies, Wizzit and more.

• Navigating the future of customer experience
• Increasing revenue and new services through big data
• Capitalizing on the evolution of mobile money
• Meeting IT and business stakeholders’ needs through Frameworx
• Building profitable partnerships
• Using the cloud to create new revenue opportunities
• Advancing mAgriculture opportunities for sustained growth
• Overcoming eHealth barriers to expand adoption

“The digital revolution is transforming Africa as the market continues to enjoy rapid growth with Africans relying on their mobiles for everything from banking to healthcare to farming,” said Nik Willetts, chief strategy officer, TM Forum, who will kick off the Africa Summit with a keynote on Aug. 6 at 9 a.m. “At the Summit, TM Forum’s leading experts, our members and regional service providers will cover the latest in customer experience management, data analytics and cloud services to help businesses bridge a widening digital divide, boost revenue, deliver new services and remain competitive, ultimately providing the guidance needed to innovate, optimize and accelerate in today’s market while preparing for what the future has in store.”

Register now for TM Forum’s Africa Summit 2013 and receive last-minute savings.