The converged and networked business landscape – both in terms of technology and service provision – is possibly one of the most relevant driving forces in the ICT industry today

Setting up a contact centre with all the bells and whistles – even a small one with 10 seats – can cost millions of Rands; and so many smaller organisations have had to compromise on functionality due to affordability

Spescom DataVoice is proposing that all customers using Orion voice recorders from Spescom begin a phased migration to the latest iteration of this solution, the more enhanced Libra voice recorders