{"id":8,"date":"2015-02-23T10:06:10","date_gmt":"2015-02-23T10:06:10","guid":{"rendered":"http:\/\/companies.mybroadband.co.za\/1stream\/profile\/"},"modified":"2024-01-09T11:14:27","modified_gmt":"2024-01-09T11:14:27","slug":"profile","status":"publish","type":"page","link":"https:\/\/companies.mybroadband.co.za\/1stream\/profile\/","title":{"rendered":"Profile"},"content":{"rendered":"<div class=\" fusion-layout-column fusion-column spacing-yes\">\n<div class=\"fusion-column-wrapper\">1Stream provides a complete, hosted telephony solution for the South African market.\u00a0 The hosted or \u201csoftware as a service\u201d model offers cost-effective, pay-per-use, flexible access to world-class technology including a complete range of multi-media applications to route, record and report on any contact centre activity.\u00a0 1Stream also offers ongoing support and consulting services to help clients extract maximum value from their technology services.\u00a01Stream\u2019s team has extensive contact experience, including Design-Build-Operate-Transfer projects and the development of the first\u00a0hosted call centre platform in SA. This technical expertise is combined with a deep understanding of the business drivers in the customer service environment.<\/div>\n<p>&nbsp;<\/p>\n<div class=\"fusion-column-wrapper\">\n<div class=\" one_half fusion-layout-column fusion-column spacing-yes\">\n<div class=\"fusion-column-wrapper\"><\/div>\n<div class=\"fusion-column-wrapper\">1Stream\u2019s Managed Contact Centre provides contact centre functionality on a software as a Service (SaaS) model: Our clients only pay for what they use, when they use it.\u00a0A Managed Contact Centre offers the benefits of a dedicated, premises-based contact centre \u2013 including complete system management, proactive remote monitoring, and the services of certified engineers &#8211;\u00a0without any of the attendant \u00a0costs and administration issues.\u00a0Whether you have 15 agents or 550, the Managed Contact Centre enables you to focus on your core business while we focus on maintaining the contact centre systems.\u00a0The 1Stream Hosted Contact Centre has been built using\u00a0the OneContact solution from Collab, an all-in-one multi-channel software platform.<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>1Stream provides a complete, hosted telephony solution for the South African market.\u00a0 The hosted or \u201csoftware as a service\u201d model offers cost-effective, pay-per-use, flexible access to world-class technology including a complete range of multi-media applications to route, record and report on any contact centre activity.\u00a0 1Stream also offers ongoing support and consulting services to help [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-8","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/companies.mybroadband.co.za\/1stream\/wp-json\/wp\/v2\/pages\/8","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/companies.mybroadband.co.za\/1stream\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/companies.mybroadband.co.za\/1stream\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/companies.mybroadband.co.za\/1stream\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/companies.mybroadband.co.za\/1stream\/wp-json\/wp\/v2\/comments?post=8"}],"version-history":[{"count":5,"href":"https:\/\/companies.mybroadband.co.za\/1stream\/wp-json\/wp\/v2\/pages\/8\/revisions"}],"predecessor-version":[{"id":203,"href":"https:\/\/companies.mybroadband.co.za\/1stream\/wp-json\/wp\/v2\/pages\/8\/revisions\/203"}],"wp:attachment":[{"href":"https:\/\/companies.mybroadband.co.za\/1stream\/wp-json\/wp\/v2\/media?parent=8"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}