Sylvara Technologies, one of South Africa’s largest electronics refurbishing and e-Waste disposal companies, has been officially appointed as an Accredited Service Provider (ASP) and Express Centre for Epson SA.
As an Epson ASP and Express Centre, Sylvara Technologies is responsible for all post sales warranty repairs for all Epson products.
Depending on the diagnosis, Epson users are set to benefit from troubleshooting, product repair or replacement either on site for corporate clients or at one of their branches around the country.
Additionally Epson Express Centres stock a comprehensive range of spare parts, consumables and accessories. This means Sylvara Technologies will be able to perform onsite exchanges and repairs, as well as access to Epson’s entire range of business products.
Established in 1998 and a Microsoft Authorised Refurbisher, Sylvara Technologies provides a specialised sales and donations process of used IT equipment for use in the education, non-governmental organisation, and small business sectors.
As part of this function, Sylvara Technologies manages the acquisition, refurbishment, quality control and implementation of second-hand IT systems in these sectors – ensuring that schools and non-governmental organisations do not become dumping grounds for damaged IT equipment.
“Approximately 75% of computers processed in Sylvara Technologies’ workshops are refurbished for resale through our dealer network and retail outlets,” said Willy Kriel, managing director of Sylvara Technologies.
Those that can’t be refurbished provide the spare parts needed to repair faulty units. The company’s last resort is to recycle.
“Coupled with the organisation’s efficient internal tracking systems, its proprietary IT asset management software and stringent quality-control practices, Sylvara Technologies will undoubtedly add a lot of value to Epson’s brand by ensuring that our customers have access to an accredited service, repair and refurbishment partner.” Said Kriel.