IBM worldwide telecommunications software leader

Analyst firm tips IBM as number one for second year

IBM today announced independent analyst firm OSS Observer has ranked IBM as the worldwide leader in the telecommunications service assurance software market for the second year.

According to the report, service assurance spending is forecast to grow from $2.28 billion in 2008 to $2.94 billion in 2013 at 5.3 percent CAGR. IBM is the largest commercial supplier of service assurance solutions at 12% market penetration, said the report, and has a leading position in the fault, performance, and service management segments.

OSS Observer’s June 2009 Server Assurance Market Review noted that although the current economic crisis is impacting the entire service assurance software business, “IBM is well positioned to take market share from weaker competitors as it leverages its position of strength in the managed service business. IBM is also clever in developing opportunities that benefit the Tivoli Netcool business.”

“IBM has been able to successfully transition the telecommunications software businesses it acquired into the Tivoli business unit and still maintain its focus on the telecommunications market without much disruption to the large existing Micromuse and Vallent customer base,” said analyst Patrick Kelly.

IBM Tivoli Netcool software has been selected by more than 1,000 service providers globally. The software helps service providers ensure service quality, reduce operational costs and speed time to market. IBM software helps service providers address emerging opportunities in next-generation network transformation, fixed/mobile convergence, and IP Multimedia Subsystem (IMS) deployment.