The Independent Development Trust (IDT) has made a strategic decision to implement Microsoft Systems Center, with the assistance of IT services and solutions provider, Datacentrix.
“The primary objective of this project was to design and implement Microsoft System Center in order to empower IDT to proactively manage its Windows server infrastructure,” says Agnat Makgoale, Business Unit manager at Datacentrix. He further explains that IDT was experiencing problems around its ability to report accurately on software and hardware assets.
“In addition, IDT had identified high travel expenditure for its IT team, which provides support to its remote sites, as well as primarily being reactive in providing support for its IT environment and problems with software distribution.”
System Center provides end-to-end service management that is easy to customise and extend for improved service levels across the IT environment.
This enables operations and IT management teams to identify and resolve issues affecting the health of distributed IT services.
In addition, System Center automates routine, redundant tasks and provides intelligent reporting and monitoring to help increase efficiency and enable greater control of the IT environment. Role-based security, Active Directory integration and new infrastructure elements make it easier to monitor, configure and deploy in complex environments. Support for high-availability features such as clustering and failover ensure the IT environment is always monitored.
Makgoale continues to say: “IDT has already seen an improvement in the speed of rolling out new software and is also experiencing better reporting on IT assets.”
The organisation opted to partner with Datacentrix due to its proven track record of delivery, its cost effectiveness and deep understanding of IDT’s problem areas as well as coming up with effective solutions for System Center.
“Datacentrix has built significant expertise in the Microsoft arena,” explains Makgoale. “This pertains to both the implementation of Microsoft enterprise infrastructure solutions as well as development and integration capabilities on the Microsoft-based platform.”
Datacentrix’ Microsoft Gold Certified Partner Competencies include Advanced Infrastructure Solutions, Custom Development Solutions, Data Management Solutions, Information Worker Solutions, Licensing Solutions such as LAR and ESA, Microsoft Business Solutions and OEM Hardware Solutions. Its Specialisations include: Active Directory and Identity Management, Business Intelligence, License Delivery, Messaging and Collaboration, Microsoft Business Solutions – Great Plains, Software Asset Management, System Building and Web Development.