Softline Pastel scoops ChannelWise Financial and Management sofware awards
Softline Pastel, comprising Pastel Accounting and Pastel Payroll, scored major success in the software category of the inaugural ChannelWise Awards, winning the management software vendor section and the financial software vendor section by a substantial margin from the rest of the competitors. Softline Pastel also took second places in the productivity software vendor and virtualisation/cloud computing vendor sections.
The two heads of channel at Pastel Accounting and Pastel Payroll, Jacqui Bekker and Laurica Kok, said the achievement was all the more rewarding because the awards adjudication was objectively measured and based solely upon feedback from channel partners and resellers.
“It has been a long, hard road for us and our channel partners but we believe the transparency of our relationships, open communication, fair rewards, incentives and continuous support and training have provided the foundation to take us to this level.”
“One of the oldest business philosophies is to lead by example, therefore we have always endeavoured to go the extra mile for our respective channel partners and they in turn have gone the extra mile for our customers and delivered for us.”
The online survey completed by resellers was managed by an independent company without any input from the host publication, ChannelWise, a Futurewave Media publication.
Bekker and Kok referred to the old saying — if you want to know what your customers and resellers think of your services and software … ask them.
“In this case they have been asked by an independent organisation and the outcome has shown that hard work, good communication and passion for the business achieves the desired results. We have always kept our channel in the loop and up to speed with the latest industry changes, new legislation, new software releases and features, to name but a few. Our attitude has been that our time is their time and that our success is all about relationships.”