New Bytes company aims to connect technology, people and processes

Bytes Technology Group has launched Bytes Connect , a new company which will offer a full range of ICT services, including outsource services, resources, high-tech fully functional contact centres, IP and legacy voice solutions, unified and mobile communications, contact centres, structured cabling, LAN-WAN data solutions, and a comprehensive range of pre- and post- sales services.

Bytes Connect is the result of a merger of Bytes Communication Systems, Intelleca, and Bytes Outsource Services, which were amalgamated earlier this year under managing director Andrew Holden.

He says the term “Connect” encompasses everything the new company aims to achieve – the connection of technology, processes and people.

“The rationale behind the merger was two-fold,” says Holden. “Operationally there were significant synergies between the three companies, each of which were highly successful, and we decided to leverage these commonalities. Secondly, we wanted to streamline our operations to offer increased value to our extensive customer base. The new company has a foundation built on the people, processes and technology from all three operations.”

“Our products and services can align to customers’ business needs, connecting us to them in a mutually beneficial partnership,” Holden adds. “We will provide a single point of contact for an entire IT operation, either managed by us or retained in-house.”

He says the new company will facilitate the establishment of enduring partnerships with new and existing customers and partners.