East Africa’s Business Sector Shows Positive Improvement and Forecasting Promise

The East Africa Outsourcing Summit will be held in Nairobi from 5 to 6 June 2012. The event is hosted by international business-to-business conferencing company, Kinetic Events in proud partnership with the Kenyan ICT Board.

In a recent report conducted and released by the World Bank’s International Finance Corporation, East Africa’s business sector has shown a positive improvement between 2010 and 2011. With a promising industry sector improvement, the continent is not slowing down the pace, with further improvement expected in the forthcoming years leading up to 2030.

Over the past decade the Information and Communications Technology sector has been among the major catalysts for economic growth within Africa. The sector has seen on average an estimated annual compound growth rate of 40% within the last five years.

In Kenya, the ICT and mobile sectors have outperformed all other sectors of the economy. Growing on average by over 20% annually over the last 10 years, the African ICT sector continues to attract global attention as a potential driver of fundamental change within the continent.

With a global spotlight on East African business process outsourcing, The Kenya ICT Board is aiming to move the ICT sector forward with various key initiatives already in place. In recent years, the Kenyan government has recognised the economic potential of technology and innovation and launched the Kenya Vision 2030 initiative.

In 2008 the SEACOM submarine fibre optic cable went live, connecting Kenya to the world. This marked the beginning of a rapid movement and growth for the country. The business process outsourcing industry in Kenya has gained momentum, positioned as a viable near shoring opportunity.

The summit will act as a platform for both existing and potential players in the out¬sourcing space in East Africa to network and gain insight from the major outsourcing regions. With a focus on global trends to underpin what it takes to achieve the market penetration and recognition, Kenya needs to develop as an outsourcing hub, which will support the development of a strong information technology industry.

The strategic invitation-only summit will explore the alignment of people, process and technology; offering insight into the solutions available to contact centres today, assisting companies in the negotiations and selecting the tools best suited to their needs. Attendees will be able to engage in interactive conference sessions and educational workshops designed for quality time and interaction with peers.

For more information, comment or photographs, visit www.eaosummit.com or contact Shaunei Meintjes on +27 21 555 0866 or [email protected]. Follow @ITLeadersAfrica and @KineticEventsSA on Twitter for daily updates and news feeds.

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East Africa’s Business Sector Shows Positive Improvement and Forecasting Promise