The East Africa Outsourcing Summit will kick off at the Crowne Plaza Nairobi Hotel in Kenya, from 5 to 6 June 2012. The event is hosted by international business-to-business conferencing company, Kinetic Events in proud association with the Kenya ICT Board and KITOS.
Kenya is growing at a rapid rate as the country has endeavoured to improve and stabilise its macroeconomic environment and diversify the economy. The East African country is fast improving in the areas of law and factor conditions, more specifically education and infrastructure.
Key priorities the country is focusing on to enhance the competitiveness of its business environment include intensifying and continuing with judicial and legal reform for a better business environment, strategically expanding and improving port, road, air and sea transport systems, and improving the transition rate of students from secondary to tertiary educational opportunities.
Kenya is spear heading into higher value industries including business process outsourcing on a global level, at a much faster rate than its regional neighbours, with its growth trajectory showing improvement, realising its full potential.
Business process outsourcing in Kenya is the perfect example of growth, with recorded improvements in foreign investment, communication, employment, and high quality internet access. Kenya has made impressive improvements with quality coordinating institutions and access to education and training to improve human capital.
Kenya’s BPO cluster is well positioned for future growth with its growth trajectory remaining positive and leading the country to world-class potential.
The strategic summit will explore the alignment of people, process and technology; offering insight into the solutions available to contact centres today, assisting companies in the negotiations and selecting the tools best suited to their needs. Attendees will be able to engage in interactive conference sessions and educational workshops designed for quality time and interaction with peers.
For more information, comment or photographs, visit www.eaosummit.com or contact Shaunei Meintjes on +27 21 555 0866 or [email protected]. Follow @ITLeadersAfrica and @KineticEventsSA on Twitter for daily updates and news feeds.