Business29.07.2013

Bytes partners with OneVault to give customers voice biometric authentication

Bytes Systems Integration has partnered with authentication service provider OneVault and will integrate OneVault’s hosted voice biometric solutions into its solution offerings.

Bytes SI’s main focus lies in providing innovative solutions by integrating products, applications and services which enable customers to generate enhanced business value, hence the partnership with OneVault, which offers a hosted solution that provides convenient, cost-effective secure authentication using remote voice biometrics.

As more transactions are conducted online, companies demand significantly enhanced, multi-level authentication solutions to mitigate risk and reduce fraud. Traditional methods can be time consuming, inconvenient and costly, but voice biometrics offers a secure, convenient and cost-effective solution for remote access and authentication.

“Bytes already has an established customer base for both authentication and identity management solutions and we believe that adding a voice biometric solution to our offering reinforces the breadth and depth of our offering to customers,” says West McMullin, director, Bytes Converged Solutions. “Voice biometrics, as a technology, has evolved and grown significantly across the world over the past couple of years and we believe it has a strategic place in our clients’ customer engagement channels. The partnership with OneVault makes sense and we are looking forward to creating new opportunities with this offering,”

“OneVault is excited about the partnership with Bytes,” says Paul Hutton, CEO, OneVault.

“We believe that voice biometrics is going to change the way companies think about, apply and implement authentication solutions. As Bytes SI is a leading systems integrator to many South African companies, OneVault’s hosted voice biometric solution is a perfect fit and supports Bytes SI’s objective of bringing innovative solutions to their clients.”

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