Archive for June, 2017

Work Area Recovery facilities can be vital to business continuity

Jun 29th, 2017

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With ever increasing climate challenges seen recently with the Western Cape Storms and the devastating Knysna fires, Work Area Recovery (WAR) facilities can become vital to ensure business continuity. Often organisations do not have the capabilities to insource all elements of their business continuity plan and Work Area Recovery is a natural area to evaluate the benefits of outsourcing.

“WAR requires capital expenditure, which impacts the balance sheet”, said Willem Olivier, GM: Africa, ContinuitySA. WAR facilities also need to be constantly updated to ensure they remain fit for purpose and aligned with the organisational strategy. By contrast, outsourcing the WAR moves the expenditure into the operational budget, something most companies prefer; the onus of the ongoing investment needed is also transferred to the service provider.

Insourcing such a recovery facility would involve dealing with a long and complex internal supply chain, including the finance, IT, HR, facilities departments etc. BCM personnel and other staff members can move regularly —further complications that can place the significant capital and ongoing operational costs of an insourced WAR at risk.

Outsourcing key components of the BCM programme like WAR removes the need for capital expenditure, and a specialist partner will provide the continuity and focus needed to ensure continuity and realignment with changing business goals. An outsourcing partner provides a single point of contact for management, as opposed to the hassle of managing a complex internal supply chain, and continually having to motivate for capital improvements.

When it comes to choosing a WAR provider, there are many issues to consider:

  • The WAR facility should be distant enough from the primary site to ensure it is less likely to be affected by the same disaster, while still being practical for staff.
  • A provider with a national footprint is preferable. This would mean that data and systems would be replicated to more than one data centre for added protection.
  • At a practical level, getting large numbers of staff productive quickly at a WAR facility is fraught with difficulties—a specialist provider will have the necessary processes and procedures in place, based on years of experience. This would include people management procedures and a battle box, a physical and virtual store of everything that individuals need to work at a strange site, such as shortcuts to software programs, contact details of staff, passwords, instruction manuals and the like. Canteen, parking facilities, backup power, building maintenance, access control and security are also critical.
  • Regular, thorough testing of the WAR facility is critical, including full pre- and post-test reporting.

It is essential for businesses to have alternative worksites at times of need, with WAR facilities that are designed and implemented as part of a holistic BCM programme.

Testing drives business continuity and cyber resilience

Jun 27th, 2017

Most organisations fail to appreciate the importance—and benefits—of testing when it comes to business continuity and cyber resilience.

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Cyber resilience – a major threat to business sustainability.

Jun 22nd, 2017

High on the agenda for boards and executive committees in line with growing reliance on digital platforms and a worsening threat landscape is cyber resilience —and yet many companies seem badly prepared for what has become a major threat to their sustainability.

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Does co-location have a bigger part to play in cyber resilience?

Jun 20th, 2017

Digitalised organisations are building resilience into ICT systems as a top priority, however, most organisations still see co-location as part of a disaster recovery plan.

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Successful cyber-resilience programmes rely on executive sponsorship

Jun 14th, 2017

To build a resilient business, cyber resilience needs special attention especially from executives.

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ContinuitySA’s Complete Continuity® Practitioner Programme enhances Business Continuity Management skills.

Jun 8th, 2017

ContinuitySA will run their five-day Business Continuity Management course, the Complete Continuity Practitioner Programme, from the 24th-28th July 2017.

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Six steps to achieving cyber resilience through better cybersecurity

Jun 6th, 2017

Security should be the enabler of the digital world.

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