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It\u2019s a time when the world is busy defining a new normal. A new way of working, living and engaging that\u2019s shifting the boundaries of work and the limitations of business. While the term \u2018new normal\u2019 may be annoying, the reality is not.<\/p>\n
Armed with masks, sanitiser and social distancing, companies and employees are navigating murky waters into an extremely uncertain future. Fortunately, there are positives that have emerged from lockdowns and isolation, and one of them is the rapid evolution of technology solutions that allow companies to adapt more effectively.<\/p>\n
\u201cRemote implementation has moved from a high-risk endeavour that companies tried to avoid to become something that\u2019s hugely relevant to the business right now,\u201d said General Manager of CRS, Ian McAlister. \u201cThe technology and the expertise that now come with remote implementations are light years ahead of what most companies realise \u2013 you can install an entire HR or ERP system without ever setting foot on a property.\u201d<\/p>\n
This is, in light of growing concerns over the length of the pandemic and the restrictions that surround it, a reliable way for organisations to continue their infrastructure investment and development without unnecessary risk. It also engenders richer corporate engagement in the actual process and the results are far more integrated as a result.<\/p>\n
\u201cWe\u2019ve found that clients are more involved than with on-site implementations, which means they have a better understanding of how the system works and what it can do,\u201d said McAlister. \u201cThis means that they are more productive, faster, and the installation process is far more efficient.\u201d<\/p>\n
Remote installations do need to follow the same rigorous process as any project. This includes clear guidelines and deliverables, foundational project principles embedded into process and deadlines, and ensuring that the company is using the best resources for the job. This is the time to work with companies that have experience with remote installations and offer ongoing support.<\/p>\n
\u201cUpgrades, maintenance and patching need to be as easily managed as the actual install,\u201d concluded McAlister. \u201cAnd you need to make sure that security is baked into the solution. This is critical right now \u2013 remote installs require that another company is being given unfettered access to your systems so you need to work with a trusted partner that will not put your company at risk.\u201d<\/p>\n