{"id":618,"date":"2016-05-05T07:19:35","date_gmt":"2016-05-05T07:19:35","guid":{"rendered":"http:\/\/companies.mybroadband.co.za\/dvt\/?p=618"},"modified":"2023-10-03T06:49:08","modified_gmt":"2023-10-03T06:49:08","slug":"dvt-smokes-sugarcrm-software-test","status":"publish","type":"post","link":"https:\/\/companies.mybroadband.co.za\/dvt\/2016\/05\/05\/dvt-smokes-sugarcrm-software-test\/","title":{"rendered":"DVT smokes SugarCRM software test"},"content":{"rendered":"

\"Mario<\/a><\/p>\n

Software and solutions specialist DVT has successfully automated a \u2018smoke\u2019 test for a client using the popular SugarCRM software solution at its Global Testing Centre (GTC) in Cape Town.<\/p>\n

As part of the project, DVT was also asked to validate the extraction, transformation and loading of historic data from another CRM system into SugarCRM.<\/p>\n

Mario Matthee, COO of the DVT Global Testing Centre, said the fact that the GTC already uses a community edition of SugarCRM for internal test automation training purposes made the company a natural choice for the project.<\/p>\n

\u201cWe use SugarCRM to give prospective clients a sneak peek of our capabilities when we execute basic CRM functionality across several desktops in parallel,\u201d says Matthee. \u201cParallel execution of scripts enables us to execute more test scenarios within a shorter period of time, which comes in handy when we do smoke testing \u2013 also called sanity testing \u2013 to reveal simple failures severe enough to cripple a prospective software release.\u201d<\/p>\n

Sugar is a complete CRM solution that automates core sales, customer service and marketing processes, with a focus on the individual. Users get powerful functionality they\u2019ll actually want to use, driving higher adoption and greater business insights.<\/p>\n

\u201cBecause of our familiarity with the software, the team already had a good number of\u00a0basic scripts in place before we even got all the client requirements,\u201d he says, \u201cand once we got them we were able to deliver meaningful results back to the client within a couple of days.\u201d<\/p>\n

Matthee says CRM systems play a very important role in today\u2019s connected organisations, especially for sales teams, and any downtime can have a serious and often detrimental effect on business performance.<\/p>\n

\u201cA good CRM helps sales teams keep track of their customer interactions, manage their leads, and provide valuable insight into very specific customer data,\u201d he says.<\/p>\n

\u201cUsed in combination with powerful BI tools, CRM systems provide companies with a competitive edge by deriving real-time information about buying habits, customer demographics, marketing campaign successes, and other critical sales and marketing data.<\/p>\n

\u201cAs with any complex system \u2013 particularly an ever-evolving system like business software \u2013 regular testing is essential,\u201d he adds. \u201cProfessional test automation plays an important role to ensure the chosen software and software combinations are fully functional, especially following upgrades or major system changes.\u201d<\/p>\n

DVT\u2019s GTC helps clients minimise the number of defects in their CRM software deployments by following a proven regression testing strategy in combination with DVT\u2019s unique test automation framework. Along with SugarCRM, the company is planning to expand its test automation services to include other popular CRM systems like SalesForce and Microsoft Dynamics.<\/p>\n

\u201cWe will be working closely with CloudSmiths to develop affordable and effective automated regression testing for SalesForce clients,\u201d says Matthee.<\/p>\n

CloudSmiths, a DVT company that recently merged with one of South Africa’s leading Gold Salesforce Consulting Partners, is already the country\u2019s largest SalesForce specialist, with offices in Johannesburg and Cape Town.<\/p>\n","protected":false},"excerpt":{"rendered":"

Software and solutions specialist DVT has successfully automated a \u2018smoke\u2019 test for a client using the popular SugarCRM software solution at its Global Testing Centre (GTC) in Cape Town.<\/p>\n","protected":false},"author":28,"featured_media":620,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-618","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/posts\/618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/comments?post=618"}],"version-history":[{"count":1,"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/posts\/618\/revisions"}],"predecessor-version":[{"id":622,"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/posts\/618\/revisions\/622"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/media\/620"}],"wp:attachment":[{"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/media?parent=618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/categories?post=618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/companies.mybroadband.co.za\/dvt\/wp-json\/wp\/v2\/tags?post=618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}