Why pay top dollar for an established phone system brand, when you can get an open-source system much more cheaply? That’s the approach we see many companies taking in the current tough economy – but as they quickly realise, there’s nothing cheap about free.
5 December 2019
The Automobile Association of South Africa (AA SA) faced mounting costs from a legacy communications system, in addition to requiring an omni-channel solution that enabled easy integration into existing communication channels.
31 October 2019
By Hannes van der Merwe, Senior Product Manager for managed business services provider Itec South Africa. Right now, South Africa’s healthcare industry is in a world of pain. The state health system is under-resourced and over-crowded. The private health sector is battling rising medical costs, changing payment models and a...
16 October 2019
By Shelley Brown, Channel Sales Manager at Itec SA If you’re not digitally connected, are you even in business? That’s the question facing practically every business in South Africa right now, from large enterprises down to micro-businesses working from converted garages. Fact is, connectivity goes way beyond telecommunications: it’s the...
29 August 2019
Ask any South African company what their major headaches are right now, and chances are that security will be near the top of the list.
29 July 2019
In a tough economic climate, businesses are constantly looking for new ways to improve their productivity and deliver service to their customers as quickly as possible.
3 July 2019