Kaseya Delivers New Integrated Mobile Device Management Solution
[Sep 7th, 2011]

Kaseya®, the leading global provider of automated IT systems management software, today announced the new Kaseya Mobile Device Management module, uniquely positioned to quickly and easily assist organizations in addressing the proliferation of the bring-your-own-devices (BYOD) trend invading the corporate network. The Kaseya Mobile Device Management module is part of an integrated and automated IT System Management (ITSM) solution that handles the inherent mobile device challenges of email configuration, back-up, asset visibility, and security for IT professionals in corporate or managed service environments.

The sweeping popularity of Apple’s iPad and iPhone, as well as the Android smart phone, has blurred the lines between personal and corporate devices in organizations globally.  Today, employees want one smart phone device that handles both their work and personal email accounts, with access into corporate applications. Additionally, IT professionals have also noticed recent changes in how corporate executives engage in their work; with most preferring to leave their corporate-issued laptops in the office in favor of traveling with their personal Apple iPad as their only work device.

“Businesses are only beginning to experience the impacts of workforce mobilization on improving productivity and are only starting to experience the challenges associated with managing mobile devices,” says Steve Brasen, managing research director for Enterprise Management Associates. “By delivering an integrated platform for managing both traditional computing endpoints and heterogeneous mobile devices, Kaseya has taken a big leap forward in enabling a consolidated, end-to-end management experience that directly addresses emerging mobile technology requirements.”

Faced with the dynamic and varied mobile landscape, CTOs and CIOs are tasked with the need to keep data secure, support costs down and employees’ productivity up. In their review of mobile device management point solutions, many IT Professionals now realize the limitations of point solutions or manual procedures in handling all the security and support challenges in a distinct and separate environment versus a unified and integrated ITSM approach for ease of use in full device management.

“As a technology solution provider focused on client security and compliance, the need to secure clients’ work in mobile environments is essential,” said Jacob K. Braun, president of Waka Digital Media Corporation. “We’re excited to see the mobile device management solution from Kaseya that enables granular configuration of our clients’ mobile resources and empowers our staff to manage the health and security of both traditional and mobile endpoints from a single pane of glass. We’re reducing client risk and simultaneously improving our services efficiency with a single tool – and it easily integrates with the solution portfolio our clients know and expect.”

New Module Delivers Key Functionality

The Kaseya IT Systems Management integrated framework is the ideal platform to extend the management to the mobile device. Some of the Kaseya Mobile Device Management (KMDM) key options will include audit, back-up, email configuration and security tracking.

–    Single integrated UI for viewing and searching inventory
–    Detailed hardware device information
–    Detailed application information

Back-up and Restore
–    Back-up and restore of user’s contacts

Email Configuration
–    Allows administrators to configure and automate the deployment of email setting to groups of devices at once
–    Eases manual and time consuming support burden on IT organization

Security Tracking
–    Geo Location Tracking leverages inherent capabilities to track location of device in the case of loss or theft
–     Send alarm to device to help identify location for user
–     Remote lock and wipe features in the event of loss or theft

“We know that addressing the challenges of mobile devices on the corporate network has become a mission critical operation for IT staff.  The Kaseya IT systems platform is positioned for full device management from laptop computer, to Android smart phone and Apple iPad,” said Mark Sutherland, president, Kaseya. “With our new Kaseya Mobile Device Management, global IT staff can extend the ITSM benefits to all mobile devices to reduce the cost and effort of manual remediation while enabling security and policy compliance.”

Pricing and Availability

The Kaseya Mobile Device Management 1.0 module will support Apple iPhone, iPad and all Android smart phones and tablets.  KMDM will be available globally in Q3, 2011 and will be sold as a standalone application that can also be tightly integrated with other applications in the Kaseya framework in either perpetual or subscription licensing on a per-seat basis.

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