Brother International South Africa has introduced a free 3-year warranty on all printers, multi-function centres, stand-alone scanners and labelling machines.
Brother International products are now all covered by a free warranty of up to 3 years against manufacturer defects in materials and workmanship.
Brother believes in supporting their customers beyond the purchase of their product and the 3-year warranty is a natural extension of their service and support effort.
The warranty, either On-Site or Carry-In, has been applied automatically since 1 October 2016 so there is no need to register your product or log your details online.
Should you need to log a claim, all you will need is your product serial number and proof of purchase and our Product Support Centre will assess and register your claim and advise you regarding the warranty process for your particular product.
To keep your Brother machine running in optimal condition Brother recommends:
- Use only Brother Genuine Consumables
- Undertake routine maintenance as prescribed per product
- Only use your Brother product for the purpose intended and within its specifications to ensure that the warranty remains in force for the duration of its lifecycle
“While we are confident that our products offer superior reliability and performance, we understand that sometimes things do go wrong and the warranty offers our customers the peace of mind to know that we will repair their device as quickly as possible either on-site or at one of our authorised service centres throughout South Africa,” said Dale de Villiers, marketing manager at Brother South Africa.
For more information on Brother Warranties or to contact your nearest service centre, please visit www.brother.co.za.
