Nashua Communications has employed a new mobile tool to optimise and streamline the service management processes used by field technicians who install and support Nashua Communications products.
More than 90% of communication in Southern African contact centres is still via voice calls, which is both the most in-efficient and expensive way of communicating with clients.
Key customers and guests of Nashua Communications were treated to a unique display of communication capabilities and scenarios during a series of intimate events at the company’s Innovation Centre in Midrand this week
Nov 20th, 2012
Nashua Communications announced today it has achieved Gold Certification from Cisco®.