Digitisation is transforming the supplier-consumer dynamic in the telecoms industry, and perhaps the only factor having more of an effect is consumer buying habits.
Four ways in which companies are fettering away valuable income and commercial opportunity on legacy telecommunication systems.
Here are five key reasons for every business owner to move their telecoms to the Cloud.
Connection Telecom has appointed ConnectNet to take its offering to ConnectNet's extensive retail client base of thousands of sites.
Telephony has always been a function of a dedicated instrument - and later, a purpose-built console - from the crank phone to the cellphone and right through to the SIP softphone client on your smart device.
Moving office needn’t mean moving or paying the earth to relocate your on-site PBX – if you migrate to a cloud-based PBX provider at the same time, moving your telephony is a plug and play exercise.
Enterprise telephony market research reveals that Internet Protocol-enabled PBXs are now out-selling analogue PBXs 5 to 1.
Connection Telecom, South Africa’s leading cloud-based PBX provider, owes much of its success and customer value to a hosting arrangement with Teraco, Africa’s largest and only vendor neutral data centre provider.
High-quality videoconferencing is leaving the boardroom and hitting smart devices everywhere – from your smartphone and up. And the smart telecoms providers are getting in on the act.
For all the talk about unified communications (UC), few companies have delivered a truly connected platform and ecosystem with real business benefit.
Telviva, Connection Telecom's market-leading hosted communications platform, has been making massive inroads as the core switching application for hosted contact centres of late.
Leading hosted PBX provider Connection Telecom has revealed the secret of a supreme customer service experience.
As a small business owner be aware of the pros and cons of a site-based PBX versus a hosted PBX and how each solution addresses your requirements.