MyBroadband Press Office

Author: kathryn

Next-Gen CX: AI’s impact on customer experience.

Over the past three decades, our organisation has witnessed significant advancements in customer experience.

4 ways data-driven insights create frictionless customer journeys.

Amid the intense competition of today’s market, delivering exceptional customer experience (CX) is mission-critical for companies that want to attract new customers and retain them...

Connect announces Charlene George to speak at ITWeb CX Summit 2024 on how integrating siloed platforms is key to transformed CX

Connect, a leading contact centre as a service (CCaaS) provider in South Africa, is proud to announce that Sales Director, Charlene George will be a...