Westcon-Comstor, the value-added technology distributor of category-leading solutions in security, collaboration, networking and data centre, today announced that its Unified Communications and Collaboration Solutions Practice has been awarded Diamond status in the highly respected Avaya Edge Partner Program. This is the highest level that can be achieved in the program and demonstrates excellence in customer centricity whilst providing exceptional value-added services around the Avaya solutions portfolio.

The new level recognises the practice’s commitment to service excellence within the Avaya Edge Distributor Program Track. To achieve Diamond status the company must meet strident requirements for customer satisfaction and demonstrate a proven track record in working with its channel partners to deliver complex projects across the entire Europe, Middle East & Africa (EMEA) region.

“Our ability to achieve Diamond status underscores the ongoing investment we’ve made in delivering market leading sales, pre-sales and technical guidance and support to our Avaya channel partners,” said Guy Koster, EMEA general manager and leader of the Westcon-Comstor Unified Communications and Collaboration Solutions Practice. “Our 200+ Avaya sales and technical certifications also reaffirms the importance of our Avaya relationship and we look forward to continuing our partnership in the future.”

Fadi Moubarak, channel director for Avaya International commented: “The Westcon-Comstor Unified Communications and Collaboration Solution Practice focus on delivering leading customer service continues to drive excellence with channel partners. This has been a great year for our partnership, which has seen Westcon-Comstor continue to grow its business and contribute to our mutual interests. We truly appreciate the partnership and commitment Westcon-Comstor provides on a daily basis in helping our partners and customers achieve accelerated success on their digital transformation journeys. Avaya looks forward to further developing this partnership moving forward and continuing our work to make a tangible and positive impact on customer business outcomes.”

Unifying Business Needs
The Westcon-Comstor Unified Communications and Collaboration Practice enables vendors and solution providers to deliver and create seamless interactions anytime, anywhere. With a unique physical and digital distribution network, the Westcon-Comstor Unified Communications and Collaboration Solutions Practice extends its partners’ global reach while providing the local expertise to successfully navigate worldwide opportunities. The practice also helps solution providers and vendors grow by offering vendor-authorized training programs, business-extending lifecycle and professional services, and future-forward enablement tools.

The Westcon-Comstor Unified Communications and Collaboration Solutions Practice maintains a strong portfolio of technology-leading and emerging vendors delivering the solutions end users need to connect, create and evolve. In addition to its Unified Communications and Collaboration Solutions Practice, Westcon-Comstor also offers worldwide capabilities in Cloud, Global Deployment and Services, and category-leading Security, Networking and Data Centre technology practices.