Amid the intense competition of today’s market, delivering exceptional customer experience (CX) is mission-critical for companies that want to attract new customers and retain them throughout the customer lifecycle.
Connect, a leading contact centre as a service (CCaaS) provider in South Africa, is proud to announce that Sales Director, Charlene George will be a featured speaker at the ITWeb CX Summit 2024, taking place on 3 October at The Forum in Bryanston.
The business landscape is rapidly evolving with significant investments in digital modernisation aimed at delivering a seamless customer experience (…