It’s officially happening. Telkom is discontinuing its copper line based ADSL service, potentially leaving many home and small-to-medium enterprise (SME) users at a loose end.
2 September 2020
Out of data? In a bad signal area? Need to make a call? Euphoria Telecom’s Callback feature is just what you need.
18 August 2020
Digital transformation is happening at an unprecedented pace, largely as a side effect of the ongoing pandemic. This increased uptake of digital technologies is enabling companies to operate remotely, contactlessly and in many instances, more efficiently.
7 August 2020
Your receptionist is a critical first step in your customer experience, and needs to be efficient, professional, and engaged.
17 July 2020
Soft phones and desk phones have their place, but if you really want a flexible calling tool what you want is a browser phone.
1 July 2020
Contracts are about customer service - and in a COVID-19 world, customer service has been pushed into the spotlight as businesses struggle with lockdowns, social distancing requirements and other (varying) regulations.
19 June 2020
The implications of a move to level 3 lockdown are quite significant for businesses. While the exact regulations are not yet available, at this stage what is clear is that South Africa will go to level 3 on 1 June.
29 May 2020
Thanks to the ubiquity of mobile phones, landlines or desk phones have become a little retro, even uncool.
22 May 2020
The coronavirus pandemic is challenging organisations and leaders to change the way they run their operations and manage their employees.
14 May 2020
One of the concerns that frequently comes up when companies consider moving parts of their workforce home is how to maintain company culture when your people are physically dispersed.
24 April 2020