As businesses rapidly head towards the second year of “the new normal”, it’s become abundantly clear that anyone who still thinks that they’ll be “returning to the office in a few weeks’ time” is out of touch.
21 April 2021
Should companies be ditching their specialist business telephone solutions for UCaaS providers? There are a number of things businesses should consider before making a purchasing decision.
16 March 2021
2020 highlighted the importance of secure, reliable communications networks. Following a revealing year that made digital communication channels and remote working the norm, there are a few tech trends that are likely to play out over the foreseeable future.
12 February 2021
Euphoria Telecom is proud to announce an ongoing partnership with the fantastic team at TokaiMTB, who have recently revamped the much-loved network of trails in the Tokai Mountain Bike Park, located on the outskirts of Cape Town.
23 December 2020
If your company uses a VoIP, cloud-based business telephone solution, maintaining total control of data and permissions for your users should not be complicated. Euphoria’s security and access control protocols allow you to manage access to TMS interface features and users’ data permissions – with very little effort.
27 November 2020
The hybrid office model brings flexibility and freedom to employees, who may not have been able to work remotely before. And it enables companies to reduce their office space overheads - from rental to coffee.
5 November 2020
In order to be compliant and admissible in a court of law, recordings must be encrypted and securely stored. Quite simply, encryption scrambles data so that only those who are authorised can access and understand the information.
2 November 2020
Euphoria’s call centre solution is making life easier for call centre owners and managers everywhere. This dedicated feature set on the Euphoria platform helps manage productivity levels by tracking and measuring agents’ performance.
15 October 2020
COVID-19 has changed the way the world does business. More people everywhere are taking their work home with them – some on a permanent basis. For companies tied to landline telephone systems, that poses a significant problem. “Lockdown caused a massive shift in communications,” says Euphoria Telecom CEO John Woollam....
28 September 2020
If you have more than one branch in your business, making inter-branch calls can get expensive and time-consuming. With Euphoria’s Multi-Branch Functionality, you can minimise those costs and maximise time-saving convenience in so many ways.
23 September 2020