COMPANY OVERVIEW

Syntech believes in bringing value to the world through technology.

Since our inception in 2002, we have, through the support of our clients, our commitment to the industry and a simple love for technology, grown and developed in leaps and bounds.

With our thirst for learning, a drive for growth and a commitment to service excellence,we lead the market by overcoming challenges and never compromising our integrity.

WHO WE ARE

“Synergy is better than my way or your way. It’s our way… Stephen Covey”

It’s our strong work ethic and committed team that makes Syntech a success. We hire people based on attitude above proven ability and our strong and supportive culture helps to align the Company’s vision with individual aspirations. We strive to empower our team to share ideas and take initiative to action them.

We work closely with our key resellers to add value to the market by building solutions, incorporating products, integrating services and providing exceptional technical support. This methodology helps our partners to deliver more than just a product, it enables them to create solutions that match market demand.

We cater for several industries and operate in multiple vertical markets, with particular focus placed on providing value added service and support to Mass Retail, Niche Retail , Online Retail, Managed service providers, Security and Surveillance as well as Apple Resellers.

With a focus on high performance products such as Crucial, G-Tech, Sonnet, Kanex, Giada, WD, Atto and Seasonic, to name but a few, Syntech continues to offer value add through their experience in the industry.

Our revolutionary approach to distribution and advanced logistics network of couriers throughout Sub-Saharan Africa enables us to deliver thousands of products daily and provide localised warranty support on all brands. This ensures that all clients can expect cost effective solutions, delivered on time. We offer a wide range of technical services which include memory and component upgrades and diagnosing of hardware problems. All of these are performed by members of our highly trained technical department.

WHAT WE BELIEVE IN

Mission Statement

Syntech is committed to growth and realising our vision, we exist to service our customers, exceed their expectations and provide returns for our shareholders.

We support the success of our brands through Innovation and developing solutions before the market has demand. We listen to our clients, act on their feedback and become more efficient through improved processes. We lead the market by sharing knowledge and empowering our partners. Our success is dependent on trust in our team, supporting the channel and protecting our resellers.

Vision Statement

Focused on our mission, leading through innovation, empowering through sharing, improving through awareness and growing through excellence.

Values

Our company culture is defined by a thirst for learning a drive for growth and appreciation of excellence. We are united in our commitment to innovation, overcoming challenges together and never compromising our integrity.

WHAT WE DO

The Syntech Mantra
  • Source the best products from around the world.
  • Consistent and active marketing and brand development of all products.
  • Enhance availability of products through extensive Reseller networks.
  • Empower our Resellers with lead generation, training, sales assistance, local stock and excellent warranty support.
  • Deliver products which help resellers add value to the market by complimenting their traditional IT infrastructure.

OUR PRODUCTS AND SERVICES

Syntech has built an extensive product portfolio which incorporates the following ranges:
Products
  • IT Hardware Components
  • Computer Systems
  • CCTV and security solutions
  • Consumer Electronics and Accessories
  • Apple Related products
  • Professional Storage Solutions
Services

Syntech has excelled by identifying opportunities in niche markets and aligning products to those markets. Sourcing industry leading technology from vendors around the world and distributing it throughout Sub-Saharan Africa. We build lasting relationships with our suppliers, and work with them to develop awareness and demand for the products in Southern Africa.

Detailed product information, case studies and marketing material is compiled and shared freely with our resellers in order to add value to the channel. Ongoing product training sessions and events are held and our product specialists work closely with resellers to develop solutions that assist with the sales process. Every reseller has a dedicated account manager to ensure accountability, excellent response times and a personal interaction with our clients.

Stock is managed from a warehouses in Cape Town and Johannesburg where thousands of shipments are distributed efficiently and cost effectively to our resellers throughout Southern Africa. All Syntech clients can expect cost effective solutions, delivered on time.

Syntech’s unique RMA policy entitles resellers, not based in Cape Town or Johannesburg, to free collection, replacement and return of any warranty items which have been purchased from Syntech.

Business competitiveness

Syntech is focused on specific products and markets which enables us to be more informed and effective. This focus allows our team to lead the market with cutting edge solutions. We have developed a reputation for introducing and building excellent brands in South Africa and are pioneers and passionate about developing the market through an innovative approach to business.

For further information please contact: [email protected].

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