General9.10.2009

Microsoft management solution grows

Several major companies have taken on Microsoft’s management solution

Microsoft today announced several global enterprises that have selected Microsoft Dynamics CRM as their relationship management solution of choice.

“In these challenging economic times, businesses need customer management solutions that are fast, flexible and affordable, and that help them build stronger and deeper relationships with their customers,” said Brad Wilson, general manager, Microsoft Dynamics CRM. “At Microsoft, we’re proud to be able to deliver these types of solutions to tens of thousands of businesses around the world.”

Customers that are benefiting from the speed, flexibility and value that Microsoft Dynamics CRM provides include Barclays Bank, The City of London, Vodafone Iceland and Hard Rock International.

“As organizations navigate the changing economy, two things are clear,” said Rebecca Wettemann, vice president, Nucleus Research. “First, managing customer relationships is more important now than ever before, and second, technology must be able to adapt to unique business processes and changing strategies. Organizations that invest in flexible, proven CRM solutions will position themselves for success both today and tomorrow.”

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