World’s leading tire manufacturer selects JDA to help deliver on customer-centric supply chain strategy
JDA Software Group, Inc., The Supply Chain Company, today announced that the world’s leading tire manufacturer, Michelin (Compagnie Générale des Etablissements Michelin) a France-based company that manufactures and sells tires for a variety of vehicles, as well as publishes maps and guides and offers digital services, selected JDA Transportation Planner, JDA Transportation Modeler, JDA Transportation Bid Collaboration, and JDA Order Promiser in the fourth quarter of 2012.
The addition of these JDA solutions to Michelin’s ongoing use of JDA Demand, JDA Fulfillment, JDA Collaborate, JDA Inventory Policy Optimisation, JDA Vendor Managed Replenishment and JDA Master Planning will better position Michelin to execute on its customer-segmented supply chain strategy. By creating a customer-segmented supply chain, Michelin will be able to offer differentiated service levels based on customer segments to improve customer satisfaction while reducing operating costs.
“A one-size-fits-all supply chain approach is no longer the best option for our customers,” said Pascal Zammit, downstream OPE* program leader, Michelin. “Through its partnership with JDA, Michelin is creating a customer-driven supply chain that is driving maximum value for our customers and stakeholders. JDA’s solutions and services are key contributors in Michelin’s transformational process to provide a best class customer service in more than 170 countries.”
Of the solutions recently selected, Michelin will use JDA® Order Promiser as a strong lever to generate reliable customer commitments. Additionally, Michelin will benefit from JDA’s suite of transportation products to streamline transportation and logistics management.
“By enabling a customer-centric supply chain, Michelin is leading the way in designing and deploying an industry leading segmented supply chain,” said, Razat Gaurav, SVP, International. JDA Software. “JDA is proud to partner with a market leader like Michelin that understands the role of the supply chain in customer service, and ultimately, its competitive advantage.”